First contact
Initial collection of information to understand the property, the client’s objective and the urgency of the request.
Method
An organised method to follow every assignment with precision.
Case analysis
Preliminary technical assessment of the situation, with an initial indication of the most suitable procedure or service.
Documents and site visit
Request for the necessary documentation and, where needed, organisation of a site visit or technical survey.
Operational management
Procedure development, technical consultancy, coordination and assistance through to the progress or completion of the assignment.